The Human Services program at University of Phoenix
appeals to individuals who want to work in the helping professions. We all want to see each student realize his or her career goals. Our students want to provide client services in a variety of fields and occupations that are sorely needed in communities—and for which the Human Services degree prepares them.

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“University of Phoenix has rigorous systems in place to ensure each student’s needs are met before and after enrollment. We are committed to academic quality and career-relevant degree programs. While most of our alumni—including those from this Human Services program—report that their University of Phoenix education helped in their career advances, in any instance where an individual was misadvised, we will work to find resolution on behalf of the student or graduate.” -Tim Slottow, President – University of Phoenix, - Constance St. Germain, Ed.D., Executive Dean, College of Social Sciences – University of Phoenix

The Facts

  • University of Phoenix is committed to open, transparent and accurate communication with each of its students and potential students.
  • University of Phoenix takes numerous steps to ensure that each of students is accurately informed regarding the likely career outcomes of its degrees, including the BSHS degree.
  • The University trains its student-facing representatives to inform students who may be interested in social work that the BSHS program does not lead to licensure.
  • The BSHS program orientation materials clearly inform students that the BSHS program does not lead to licensure as a social worker.
  • The University has recently added additional disclosures in its BSHS program materials for the purpose of eliminating any potential confusion on this issue.
  • The University has also formed an academic team to assist BSHS students and graduates advance their career goals and find appropriate placement in the field of human services.
  • Since the inception of the BSHS Program, thousands of students have graduated and gone on to work in human services field.
Alumni with Human Services Degrees

Alumni with Human Services Degrees

Upon graduation from the program students will be qualified for Registry as Mental Health Facilitators with the National Board for Certified Counselors-International and prepared academically to sit for the Human Services-Board Certified Practitioner examination administered by the Center for Credentialing and Education.

Thousands of Human Services students and graduates are pleased with the quality of the program, the faculty, and their post-graduation employment in the field.

Meet Francis Milton, BSHS '07»

Preparing Students for Recognized Occupations

Preparing Students for Recognized Occupations

The College of Social Sciences at University of Phoenix crosswalks our Human Services degree with a classification created by the U.S. Department of Labor, which includes reported job titles in the general field. Among them: “Social Services Assistant,” “Social Work Associate,” “Community Services Block Grant/Outreach Social Worker (CSBG/Outreach Social Worker). Those Standard Occupational Classification (SOC) codes are referenced here: 11-9151.00 and 21-1093.00.

Student and University Representative Materials

Student and University Representative Materials

Our Human Services program student orientation materials have noted for years that the program was not intended to lead to licensure in social work. We have taken documented steps designed to eliminate potential confusion in this area.


Accreditation is the assurance that University of Phoenix meets quality standards established by the U.S. Department of Education and the Council for Higher Education Accreditation. University of Phoenix is accredited by the Higher Learning Commission which is a member of the North Central Association. University of Phoenix has been placed on Notice by the Higher Learning Commission. Notice is a Commission sanction indicating that an institution is pursuing a course of action that, if continued, could lead it to be out of compliance with one or more Criteria for Accreditation. An institution on Notice remains accredited. At the end of the notice period, the Board of Trustees may remove the sanction, place the institution on Probation if the identified concerns have not been addressed, or take other action. For additional information, visit ncahlc.org.